Returns & Exchanges

At Ann's Bakeshop, we take pride in our treats; however, if you are not completely satisfied with your order, we offer a 14-day window for returns or exchanges on non-perishable merchandise and select gift sets.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and a brief explanation of the issue to receive a return authorization.

• 2.
  Package Your Items

  Securely place the unused items in their original packaging, ensuring that all tags and protective seals remain intact to qualify for a full refund.

• 3.
  Ship to the Bakeshop

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for transit back to our kitchen.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.